vicity88 respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use and safeguard it, and what rights you have as a user of our platform. Please read this document carefully.
Six principles that govern how vicity88 handles your personal information.
We collect only the personal data that is strictly necessary to deliver our services, verify your identity, and comply with our legal obligations. We do not harvest data beyond what is required.
vicity88 does not sell, rent, or trade your personal information to third-party marketers under any circumstances. Your data belongs to you — we are stewards of it, not owners.
All data transmitted between your device and the vicity88 platform is protected with industry-standard 256-bit SSL/TLS encryption. Data stored on our servers is encrypted at rest.
You have the right to access, correct, export, or request deletion of your personal data at any time. Submit a request to our support team and we will respond within 30 days.
We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable regulatory obligations. Data is securely deleted when no longer needed.
In the unlikely event of a data security breach that affects your personal information, vicity88 will notify affected users promptly and take immediate remedial action to contain and assess the incident.
vicity88 (hereinafter "the Company", "we", "us", "our") operates the online gaming platform accessible at https://vicity88.cam and is committed to processing personal data in a lawful, fair, and transparent manner in accordance with applicable international data protection standards.
This Privacy Policy (hereinafter "Policy") describes the categories of personal data we collect from users (hereinafter "you", "User", "Data Subject"), the purposes for which that data is processed, the legal bases for processing, how long we retain it, with whom we share it, and the rights you have in relation to your personal data.
This Policy should be read together with our Terms & Conditions, which govern your use of the Platform. Where any inconsistency exists between this Policy and the Terms & Conditions on a matter of data privacy, this Policy shall prevail.
vicity88 is an internationally licensed online gaming platform. We do not claim to be regulated by any Malaysian authority, and this Policy does not represent compliance with any Malaysian domestic legal framework specific to online gambling. Malaysian users are solely responsible for understanding the laws of their jurisdiction regarding both online gambling and data privacy.
The Data Controller responsible for your personal data collected through the vicity88 platform is the operating entity behind https://vicity88.cam, operating under an international online gaming licence.
All data protection enquiries, access requests, and rights exercitation requests should be directed to our dedicated support team. Contact details are set out in Section 15 of this Policy.
vicity88 collects personal data in several ways: directly from you when you register an account, during KYC verification, and when you interact with our platform; automatically through technical systems as you use the Platform; and from third parties where necessary for fraud prevention and identity verification.
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad / passport number, nationality | Registration & KYC submission |
| Contact Data | Email address, mobile number, residential address | Registration form |
| Financial Data | Bank account details, e-wallet identifiers (Touch 'n Go, Boost, GrabPay, Maybank, CIMB), cryptocurrency wallet addresses, transaction history | Deposit & withdrawal submissions |
| KYC Documents | Scanned copies or photos of government-issued ID, proof of payment method ownership | KYC verification process |
| Technical Data | IP address, device type, browser type and version, operating system, session data, login timestamps | Automatic collection via server logs and cookies |
| Usage Data | Pages visited, games played, bet history, deposit and withdrawal activity, session duration | Automatic collection via platform analytics |
| Communications Data | Records of live chat conversations, support email correspondence, feedback submissions | Customer support interactions |
| Preference Data | Responsible gambling settings, bonus preferences, communication preferences | Account settings & user selections |
vicity88 does not intentionally collect sensitive personal data (including racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) except where such information is incidentally contained in identity documents submitted for KYC purposes. Such incidental data is not separately processed or used for any purpose other than identity verification.
vicity88 processes your personal data only for specified, legitimate purposes. The following table sets out the primary purposes for which personal data is processed:
To create, maintain, and administer your registered account on the Platform, including processing account updates and managing login security.
To verify that you are who you claim to be and that you satisfy the minimum age requirement of 21 years. This processing is mandatory — accounts that do not complete KYC cannot process withdrawals.
To process deposits, withdrawals, and bet settlements. This includes passing necessary financial identifiers to our payment processing partners (e.g., Touch 'n Go eWallet, DuitNow, Maybank, CIMB, Public Bank) and cryptocurrency infrastructure providers.
To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other prohibited conduct. This may include automated risk-scoring systems and cross-referencing account data.
To monitor usage patterns and enforce responsible gambling tools including deposit limits, loss limits, session reminders, and self-exclusion orders. Player protection is a legal and ethical obligation that requires ongoing data processing.
To respond to enquiries, complaints, and service requests. Support interactions — including live chat and email — are recorded and retained for quality assurance and dispute resolution purposes.
To analyse aggregated usage data for the purposes of improving platform performance, product design, and user experience. Analytical processing uses pseudonymised or aggregated data wherever possible.
Where you have provided explicit consent during registration or subsequently, we may send you promotional communications regarding bonuses, new game releases, and platform updates. You may withdraw consent and unsubscribe at any time by contacting our support team.
vicity88 processes personal data under one or more of the following lawful bases, consistent with internationally recognised data protection principles:
vicity88 does not sell personal data to third parties. We may share personal data with carefully selected third-party service providers and partners under the following circumstances:
We share financial identifiers and transaction data with payment processors (including local Malaysian e-wallet providers, banking partners, and cryptocurrency infrastructure providers) solely to facilitate deposit and withdrawal transactions.
KYC documentation may be shared with third-party identity verification services for the purpose of confirming identity and age. All such providers are bound by data processing agreements requiring equivalent data protection standards.
We may share data with fraud detection and anti-money laundering screening services to meet our regulatory obligations and protect the integrity of the Platform.
We engage cloud hosting, database, and platform infrastructure providers who may process personal data as part of service delivery. All such providers are contractually bound as Data Processors.
We may disclose personal data to law enforcement bodies, regulatory authorities, or courts of competent jurisdiction where required to do so by applicable law, a court order, or a lawful regulatory instruction.
As an internationally operated online gaming platform, vicity88 may transfer personal data to, and store personal data in, countries outside of Malaysia. Such transfers may occur where our server infrastructure, third-party service providers, or operational teams are located in other jurisdictions.
Where personal data is transferred internationally, we take reasonable steps to ensure that an equivalent standard of data protection applies, including through the use of contractual safeguards (such as data processing agreements with standard contractual clauses), technical security measures, and vetting of third-party recipients.
By creating an account and using the Platform, you acknowledge and consent to such international transfers as described in this Policy.
vicity88 retains personal data only for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable laws and regulatory obligations. The following general retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that renders re-identification impossible.
vicity88 implements a layered approach to data security, incorporating both technical and organisational measures designed to protect personal data against unauthorised access, loss, destruction, or disclosure. These measures include:
vicity88 uses cookies and similar tracking technologies to operate the Platform, improve user experience, and collect usage analytics. The following categories of cookies are used:
These cookies are essential for the Platform to function. They include session cookies that maintain your logged-in state, security tokens, and load-balancing identifiers. These cannot be disabled without affecting core functionality.
These cookies collect anonymised or pseudonymised data about how visitors use the Platform — which pages are visited most frequently, error messages encountered, and navigation paths. This data is used to improve platform design and performance.
These cookies remember your preferences and settings, such as language preference, display settings, and responsible gambling tool configurations, so that your experience is consistent across sessions.
You may manage or disable cookies through your browser settings. Please note that disabling certain categories of cookies may impair the functionality of the Platform. Consult your browser's help documentation for guidance on cookie management.
Subject to applicable law and any overriding legal obligations, you have the following rights in relation to your personal data held by vicity88:
You have the right to request a copy of the personal data we hold about you, together with information about how it is processed.
You have the right to request correction of inaccurate or incomplete personal data. Account details that you have direct access to may be updated through your account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (where applicable), or where processing is unlawful. Note that deletion requests may be declined where retention is required by legal obligation (e.g., AML record-keeping).
You may request that we restrict the processing of your personal data in certain circumstances, such as while accuracy is being contested or where you have objected to processing based on legitimate interests.
Where processing is based on consent or contractual necessity, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing of your personal data where such processing is based on our legitimate interests, including profiling for direct marketing purposes.
To exercise any of the above rights, please contact our Data Protection team via the email address listed in Section 15 of this Policy. We will respond to all valid requests within 30 calendar days. We may request proof of identity before processing your request to protect against unauthorised access to your data.
vicity88 strictly prohibits the use of its platform by persons under the age of 21 years. We do not knowingly collect, process, or retain personal data belonging to minors. Our KYC verification process is specifically designed to detect and reject registration attempts by individuals who do not satisfy the minimum age requirement.
If we become aware that personal data has been collected from a person under the age of 21 in error, we will take immediate steps to suspend the relevant account, delete the associated personal data, and return any deposited funds through the appropriate channel.
If you believe that a minor has registered on the Platform, please notify us immediately via the contact details in Section 15.
vicity88 reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or operational structure. When material changes are made, we will:
Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgement of the updated Policy. If you do not agree with the revised Policy, you should cease using the Platform and may request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by vicity88, please contact us through the following channels:
Send your enquiry to: [email protected] (plain text — not a clickable link). Please include "Privacy Request" in your subject line to ensure it is routed to our data protection team. We aim to respond to all privacy-related enquiries within 30 calendar days.
For general privacy questions that do not require formal documentation, our 24/7 live chat support team can assist. Average live chat response time is 3 to 5 minutes. Our agents are available in English, Bahasa Melayu, and Mandarin.
We built vicity88 on a foundation of trust. If you have questions about your personal data or want to understand how we protect your information, our support team is available around the clock.
For players aged 21 and above only. vicity88 is an internationally licensed online gaming platform. Malaysian users are responsible for compliance with local laws.